December 10, 2012

1-800-WAIT-THERE'S-MORE......

I feel the need to put out an update on this situation.  Although I am quite positive my post did nothing to ruin the reputation of such a fine retail establishment as SEARS (since my hordes of followers are not protesting at their local SEARS in solidarity with my laundry plight), I do want to be fair and make it known that they have tried to make good.  Kinda

If you haven't read 1-800-F-MY-LIFE, you're gonna want to catch up before reading any further....


So today The Sarge tells me he can smell the fun waiting for us when the SEARS repair man opens the washer on Wednesday.  He wanted to clear the mountain of laundry out of the laundry room so the guy has room to work, and he can already smell the moldy, mildewy stench emanating from the machine.  Nice.  I just hope that the machine is worth using once it's back in working condition.



I do have to report, though, that SEARS has made some minor effort (after an hour-plus-long phone call from The Sarge) to make things a little better.  They offered us a gift card to help make up for any of the clothes that may not survive their untimely incarceration in our defective machine.  They also offered us some compensation for laundromat costs.

Now we won't receive that until after the repairman has completed the repair.  Since they have an allowance per week, they want to make sure the problem is solved before they cut a check.  In other words, there's a chance he may not fix it and we will have to add another week's worth of compensation.  In which case they need to think about sending me a big enough gift card to buy a new washing machine.  


If there is a silver lining here, it's this:  the people I work for have an office in their home (where I go to work) and they have graciously let me use their washer and dryer to do a few loads throughout the week to hold us over.  As grateful as I am for that, I can say for the first time EVER in my life (and I don't say this lightly) that I CANNOT WAIT to be able to do all of my laundry.  Here.  At home.  In my own washer.

No comments:

Post a Comment

You share because you care.